We start off with an introduction of the Customer Intimacy topic and determine your objectives for the workshop. Then we determine the level of Customer Intimacy development in your company. Followed by an open dialogue generating and assessing innovative ideas about customer relationships for your company. At the end we determine your next steps and priorities regarding the generated ideas.
After this workshop you have a clear vision on the ultimate customer relationship for your brand and how to further develop Customer Intimacy in your organization. Together we have defined next steps and objectives to get there.
This workshop is intended for directors and managers who want to further develop their business and understand that this is not just about technology.
The discovery workshop Customer Intimacy is given by our business transformation consultant Ruud van der Splinter and marketing and communications expert Theo Reichgelt.
The workshop takes a maximum of 4 hours of your time and can take place at your offices or another preferred location. The investment for the workshop is € 750,-.